"I don't see anybody. I'm really scared. It's really dark," the mother told the Orlando 911 dispatcher, yelling over the sounds of the famous indoor roller coaster. "I don't know what made us do this. It was daytime when we came in," she added.The dispatcher patiently tried to explain that if she just remained calm, the ride would end by itself and they'd be able to walk out under their own power, but the woman insisted that they send help.
"I can't even see where we're going ... I think we may be in space!" she yelled. "What if we run into a satellite or something?"
The dispatcher then asked to speak to her husband, who said he was concerned because everybody on the ride was screaming.
"I see lights over there, but we can't get there, we're smack right in the middle of the ride," the husband told the dispatcher, although it was later determined that they were only seconds from the end of the ride, and the attendants asking patrons to wait until the car came to a complete stop before exiting should have been clearly visible.
Disney World spokesman Joe Hackney said that people do panic on the theme park's rides occasionally, but none had ever called 911 before.
"Screaming, jumping off in the middle, vomiting, having a slight allergic reaction to the Disney swine flu vaccine - those happen all the time," said Hackney. "But we discourage guests from calling the police, because we have an experienced security force here that would be more than happy to interrogate them about any issues they may be having.
"I'd just like to note that this was an isolated incident and for the vast majority of patrons, a trip to Disney World is a fun and magical experience," Hackney added. But when asked by a CAP News reporter about the alleged Fast Pass Riot of 2007, Hackney declined to comment, and Disney security forces dragged the reporter through a trap door into one of the park's secret underground tunnels.